Hexill Privacy Policy

Effective Date: August 18, 2025

At Hexill, we take your privacy seriously—though we also design our platform to operate in a way that ensures security, accountability, and freedom for our company. This Privacy Policy explains, in extensive detail, how we collect, use, store, share, and protect your personal data when you use the Hexill application, website, or services. By accessing or using Hexill in any form, you acknowledge that you have read, understood, and agreed to the practices outlined here.

1. Information We Collect

Hexill may collect various categories of information, including but not limited to:

Account Information: Username, password, email address, profile data, and account preferences.
Personal Identifiers: Name, location, phone number (if provided), IP address, device identifiers, and metadata.
Usage Data: Browser type, operating system, session duration, clickstream data, pages visited, time spent, and error logs.
Transaction Data: Details of purchases, subscriptions, and interactions with payment processors.
Blockchain Data: Wallet addresses, transaction hashes, smart contract interactions, and monitoring activity that you voluntarily input.
Technical Data: Cookies, beacons, local storage, cache data, and analytics tracking.
Communications: Messages, chats, group interactions, feedback, support requests, or reports made through Hexill.

We may collect this information actively (when you provide it) or passively (via automatic systems, cookies, and tracking tools). By continuing to use Hexill, you consent to such collection practices without limitation.

2. How We Use Your Information

Your information may be used for the following extensive purposes:

To operate and maintain the Hexill app, dashboard, and monitoring services.
To provide customer support and respond to inquiries.
To improve, customize, and optimize user experience.
To track usage trends, analyze system performance, and detect vulnerabilities.
To enable features such as wallet monitoring, hash scanning, and contract risk analysis.
To enforce our Terms of Service, resolve disputes, and protect Hexill’s rights.
To prevent fraud, abuse, hacking attempts, and unauthorized access.
To comply with legal requirements, regulatory obligations, and government requests.
To generate anonymized data for research, statistics, or business intelligence.
To send service updates, promotional emails, alerts, and notifications (which may include marketing).

3. Data Sharing and Disclosure

We may share your information with third parties under the following broad circumstances:

Service Providers: Payment processors, hosting companies, analytics providers, and IT support.
Legal Compliance: Courts, regulators, and law enforcement agencies where disclosure is required.
Business Transfers: In the event of mergers, acquisitions, or sale of assets, user data may be transferred.
Affiliates & Partners: Business affiliates or trusted partners working with Hexill.
At Our Sole Discretion: Any other scenario where we determine sharing aligns with business, legal, or protective needs.

We retain the right, at our discretion, to disclose data to prevent harm, investigate fraud, or enforce company policies. Hexill is not obligated to notify you in advance of such disclosures.

4. Data Retention

We retain your personal information for as long as necessary to provide services, comply with law, resolve disputes, or for any business reason we deem appropriate. Even after you close your account, Hexill may retain certain data indefinitely for legal, security, and analytical purposes.

5. Data Security

Hexill employs reasonable security measures to safeguard your data against unauthorized access, misuse, or loss. However, no system is completely secure. By using Hexill, you acknowledge that you provide data at your own risk, and Hexill cannot guarantee 100% security. You agree not to hold us liable for any breach, attack, leak, or unauthorized access to your information.

6. User Rights

Depending on jurisdiction, you may have certain rights (access, correction, deletion, objection). However, Hexill reserves the right to limit, delay, or deny any such requests if they interfere with business operations, security protocols, or technical feasibility. Submitting a request does not guarantee compliance.

7. Cookies and Tracking

Hexill uses cookies, tracking pixels, and other technologies to monitor behavior. By using our services, you agree to the placement and reading of such tools on your devices. Disabling cookies may break functionality and Hexill will not be responsible for resulting issues.

8. International Data Transfers

Your information may be transferred, processed, and stored in any country where we or our partners operate. You consent to such transfers regardless of differing privacy laws in your jurisdiction.

9. Third-Party Links

Hexill may contain links to external websites, tools, or integrations. We are not responsible for the privacy practices, security, or content of third parties. Your interactions with third-party services are at your sole risk.

10. Children’s Privacy

Hexill is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you are a parent and believe your child has provided information, please contact us. We reserve the right to delete such data without notice.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time, without prior notice. Revisions will be effective immediately upon posting. Continued use of Hexill after changes means you accept the updated policy.

12. Limitation of Liability

Hexill shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from use, misuse, or inability to access our services. This limitation applies regardless of the theory of liability, including negligence, contract, tort, or otherwise.

13. Contact Us

For questions regarding this Privacy Policy, contact us at:
Email: support@hexill.com
Address: Hexill Legal Dept., Global HQ (Virtual Office)